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Anti-Spam Policy for
TheFxEdge.com
(FX Edge LTD)
(Last updated May 3, 2009)
TheFxEdge.com (FX EDGE LTD) is
committed to permission-based email marketing practices, and as a result
has established this no-tolerance Anti-Spam Policy. TheFxEdge.com will
occasionally update this Anti-Spam Policy. When it does, TheFxEdge.com
will also revise the “last update” date at the top of this Anti-Spam
Policy. For changes to this policy, TheFxEdge.com will notify you (the
customer) by placing a notice on its web site home page.
Spam is commercial email or unsolicited bulk email,
including “junk mail”, which has not been requested by the recipient.
It is intrusive and often irrelevant or offensive, and it wastes
valuable resources. Spam messages are the opposite of permission-based
email, which are normally anticipated, personal, relevant and/or
associated with a pre-existing business or personal relationship.
Inappropriate newsgroup activities, consisting of excessive posting of
the same materials to several newsgroups, are also deemed to be spam.
Customers of TheFxEdge.com products and services have
agreed during their registration process, upon accepting the Terms of
Use, to comply with this Anti-Spam Policy. Specifically, each customer
agrees not to use the TheFxEdge.com products or services to send
unsolicited email or bulk email, whether or not for commercial
purposes. TheFxEdge.com reserves the right to determine in its sole
discretion what constitutes actionable spam, as well as what measures
are necessary in response to such spam activities.
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3. |
How TheFxEdge.com Helps You to Avoid
Spamming |
TheFxEdge.com has developed its Internet marketing
tools to incorporate a strict permission-based philosophy. This
anti-spam philosophy is implemented through the following:
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(a) |
Communication and Agreement – The
Terms of Use that you have agreed to as part of
registering for the TheFxEdge.com products and services
state how and for what purposes you can collect your
site visitor addresses, and that you will follow the
TheFxEdge.com Privacy Policy and Anti-Spam Policy.
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(b) |
Unsubscription – Each email created
using TheFxEdge.com products contains an “unsubscribe
link”. If your web site visitors use the link to
request that they be unsubscribed, your subscriber lists
will automatically be adjusted to eliminate the prospect
of sending unwanted email to such persons.
Additionally, each person on your subscriber list has
the option of unsubscribing through a web-based method
provided on the TheFxEdge.com web site. Customers of
TheFxEdge.com who try to remove the unsubscribe link
will be warned that they are doing so, and if they
persist in having the link removed or deactivated in any
way, then TheFxEdge.com will have the right to terminate
their account.
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(c) |
Purchased Mailing Lists - Mass
mailings to purchased email lists are not allowed.
TheFxEdge.com only allows opt-in mailing lists.
Purchased or inherited lists are by definition not
opt-in. Similarly, you cannot use an email list
relating to particular subject matter, and then use it
for an unrelated topic.
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Spam laws vary from state to state, and from country
to country. This TheFxEdge.com Anti-Spam Policy has been developed to
conform to the highest commercially reasonable standards. As a result,
and without limiting the general prohibitions against all spam
activities, the following are expressly prohibited:
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(a) |
Use of false headers, or other false
information, to identify the point of origin or the
transmission path of the email, or to hide the true
origin of the email sender,
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(b) |
Unauthorized use of a third party’s
internet domain name without the permission of such
third party, to make it appear that the third party was
the point of origin of the email,
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(c) |
Use of any false or misleading
information in the subject line of the email, and
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(d) |
Assisting any person in using the
products or services of TheFxEdge.com for any of these
previously mentioned activities.
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5. |
Questions to Ask Yourself |
To help in establishing whether you are participating
in activities constituting spam, ask yourself the following questions:
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(a) |
Are you sending email to non-specific
addresses, such as info@domain.com or sales@domain.com? |
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(b) |
Have you deliberately falsified your
transmission path information or originating address? |
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(c) |
Are you sending email to mailing
lists or distribution lists, which then send indirectly
to various other email addresses?
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(d) |
Have you imported for use a purchased
list of any type? |
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(e) |
Are you continuing to mail to anyone who
has asked to be deleted from your mailing list? |
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(f) |
Does your email not provide a fully
functioning link to unsubscribe? |
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(g) |
Does you email subject line contain false
or misleading information? |
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(h) |
Have you used a third party’s email
address or domain name without the party’s consent? |
If you answer yes to any of these questions, you are
likely involved in spam activities, and should contact TheFxEdge.com
customer support service at support@thefxedgeDOTcom.
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6. |
Measures to Enforce the Anti-Spam Policy |
Any TheFxEdge.com customer found to be using
TheFxEdge.com products or services for spamming purposes may, at
TheFxEdge.com’s discretion, be immediately cut off from use of all
TheFxEdge.com products and services and/or fined US$1,000 per
occurrence, with no refund of fees that have been paid.
TheFxEdge.com warns all of its customers when signing
up that if they participate in spamming activities they will be subject
to the loss of TheFxEdge.com services, fines and possible legal action.
TheFxEdge.com has the right to actively review its
customers’ subscriber lists and email for suspiciously large
broadcasts. If TheFxEdge.com finds any customers to be spamming, it
will issue a warning, and if the activities are serious enough,
TheFxEdge.com will take action immediately. If TheFxEdge.com has any
reason to believe that the customer, despite warning being given,
threatens to or is continuing to send spam, then TheFxEdge.com may take
action immediately, including disabling the customer’s account and/or
reporting the customer and the incident to the proper authorities.
TheFxEdge.com does not attempt to censor any content,
nor to curtail the business of its customers. However, spam activities
do not fall within uses authorized by TheFxEdge.com, and will not be
tolerated.
If you believe that you have received spam from or
through TheFxEdge.com's facilities, please send a complaint from your
email account along with the unsolicited email, with completed header,
to support@thefxedge.com. Please provide any other information that you
believe may help us in our investigation. TheFxEdge.com does not
investigate or take any action based on “anonymous” spam complaints.
TheFxEdge.com supports the efforts of various
organizations working to responsibly eliminate spam activities.
However, if an individual has opted-in to receive email from a customer
of TheFxEdge.com, and then falsely or maliciously files a spam complaint
against TheFxEdge.com or its customers, TheFxEdge.com will cooperate
fully with the appropriate agencies to ban the complainant from use of
anti-spam software and the Internet community.
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